Mike Figliuolo – Managing a Cross-Functional Team

Managing a Cross-Functional Team

By: Mike Figliuolo

Duration: 1h 9m

Released: Apr 26, 2018

Description:

A cross-functional team is a group of people with different functional expertise working toward a common goal—and can include people from finance, marketing, operations, and human resources. Because everyone has their own priorities, cross-functional teams can be challenging to lead. Team demands compete with the day-to-day demands that team members face from their own departments, and the team leader often has to rely more on influence than direct control. In this course, leadership trainer and executive coach Mike Figliuolo outlines the skills needed to successfully manage a cross-functional team, explains how to communicate effectively with team members, and shares how to resolve conflict when it arises.

Topics include:

• What is a cross-functional team?
• Challenges of building a cross-functional team
• Setting direction
• Allocating and prioritizing work
• Motivating people
• Resolving conflict
• Identifying possible problems
• Leading effective meetings
• Communicating in a team
• Resolving common forms of conflict

Contents:

• Introduction
• 1. The What and Why of Cross-Functional Teams
• 2. The Cross-Functional Team Leader
• 3. Cross-Functional Team Communication
• 4. Resolving Cross-Functional Team Conflict
• Conclusion

Author:

Mike Figliuolo is the founder and managing director of thoughtLEADERS, LLC, a professional services training firm specializing in leadership development. He is a nationally recognized speaker and blogger on the topics of leadership, communications, decision-making, problem solving, and other critical business skills. An honor graduate from West Point, Mike served in the US Army as a combat arms officer. Before founding his own company, he was an assistant professor at Duke University, a consultant at McKinsey & Company, and an executive at Capital One and Scotts Miracle-Gro. He is the author of One Piece of Paper: The Simple Approach to Powerful, Personal Leadership (www.onepieceofpaper.com), Lead Inside the Box: How Smart Leaders Guide Their Teams to Exceptional Results (www.leadinsidethebox.com), and The Elegant Pitch: Create a Compelling Recommendation, Build Broad Support, and Get it Approved (www.elegantpitch.com). Mike’s blog and the programs he teaches can be found at www.thoughtleadersllc.com.

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